Terms of service

Welcome to Creative Crazy. By accessing and using our website, products, and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Creative Crazy (“we,” “our,” “us”) reserves the right to update, modify, or change these terms at any time without prior notice.

  • By purchasing from us, you agree to comply with our policies, including our Privacy Policy, Shipping Policy, and Return/Exchange Policy.

2. Products & Services

  • We specialize in curated and customised gifting solutions. Product images shown on the website or catalog are for representation purposes. Slight variations may occur due to handcrafted details, materials, or availability.

  • Customised orders are made specifically for you and may not be eligible for return/exchange unless damaged or defective.

3. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and inclusive of applicable taxes, unless stated otherwise.

  • Payments must be completed at checkout. Orders will only be processed once payment is confirmed.

4. Shipping & Delivery

  • Shipping timelines are outlined in our Shipping Policy. We are not responsible for delays caused by courier partners or unforeseen circumstances.

  • Risk of product loss passes to the customer once the order is handed over to the courier partner.

5. Returns & Exchanges

  • Our Return & Exchange Policy governs eligibility for returns and replacements. Please review it before placing an order.

6. Intellectual Property

  • All designs, images, logos, content, and products on this website are the intellectual property of Creative Crazy. They may not be copied, reproduced, or distributed without prior written consent.

7. Limitation of Liability

  • While we ensure quality in every order, Creative Crazy shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.